Terms of Service

My SMS Gateway is a software platform that allows customers to connect compatible Android devices and SIM cards and use them as programmable SMS gateways. Features may include SMS sending, OTP workflows, device and SIM management, API access, webhooks, delivery tracking, and related tools.

My SMS Gateway does not provide the mobile carrier service used by your SIM. Carrier fees, SMS charges, fair-use rules, anti-spam controls, throttling, and other carrier terms remain your responsibility. We do not guarantee that a carrier will permit any particular sending volume or use case.

You are responsible for maintaining the security of your account, API keys, connected devices, webhook secrets, and other credentials. You must provide accurate account information and promptly notify us if you suspect unauthorized access.

You may use the service only for lawful purposes. You must not use My SMS Gateway to send spam, phishing, fraud, harassment, malware, illegal content, deceptive messages, or communications that violate applicable law, carrier rules, or third-party rights.

You are responsible for obtaining any consent, authorization, or lawful basis required before sending messages to recipients. We may suspend or restrict accounts that create security, legal, abuse, carrier, or platform risk.

Plans may include limits on monthly SMS or OTP jobs, connected devices, API keys, webhooks, team access, or other features. Current limits and pricing are shown on the My SMS Gateway website and billing page. Usage beyond a plan limit may be blocked until the limit resets or the account upgrades.

Paid subscriptions are billed through Paddle. Subscription prices, billing intervals, taxes, and renewal terms are shown before checkout. Unless cancelled, recurring subscriptions renew automatically at the applicable billing interval. You may cancel future renewal subject to the controls provided through the billing system.

Refund requests are handled under our Refund Policy and any mandatory consumer rights or Paddle requirements that apply to the transaction. Please review the Refund Policy before purchasing a paid plan.

We aim to provide a reliable service but do not guarantee uninterrupted or error-free availability. Service operation can depend on Android behavior, device power settings, internet connectivity, mobile carrier conditions, third-party infrastructure, and other factors outside our control. We may modify, improve, limit, or discontinue features where reasonably necessary.

You retain responsibility for the phone numbers, message content, recipient data, and other information you submit through the service. You grant us the limited rights necessary to process that data solely to operate, secure, support, and improve the service.

My SMS Gateway and its software, branding, interface, documentation, and related materials are protected by applicable intellectual property laws. These terms do not transfer ownership of our platform or intellectual property to you.

To the maximum extent permitted by applicable law, the service is provided on an "as available" basis. We are not responsible for carrier blocking, SIM suspension, lost connectivity, device restrictions, third-party outages, unlawful customer messaging, or indirect or consequential losses resulting from use of the service.

We may suspend or terminate access for material breach of these terms, unlawful or abusive activity, non-payment, security threats, or conduct that may harm the platform, recipients, carriers, or other users. You may stop using the service at any time, subject to any outstanding subscription obligations.

We may update these Terms of Service as the platform or applicable requirements change. The current version will be published on this page with the latest update date.

For questions about these terms, contact us through the support channel available on mysmsgateway.com or in your My SMS Gateway account.